1. What Is Responsible Gaming?
Responsible Gaming means enjoying gaming as a healthy form of entertainment in your life — without sacrificing your money, your time, or your peace of mind. bs342 wants every user to enjoy gaming, but never at the cost of their well-being.
Online gaming is growing rapidly in Bangladesh. In this environment, bs342 aims to build Responsible Gaming not just as a policy, but as a culture. Gaming becomes a problem when it turns into compulsion or addiction — and it's important to act before reaching that point.
The core principles of Responsible Gaming at bs342 are:
- Gaming is for entertainment, not a source of income — Never borrow money or spend your savings in hopes of winning.
- Play within a set budget — Decide in advance how much you're willing to spend, and stick to that limit.
- Stick to Your Time Limits — Set how long you want to play each day in advance.
- Stay calm when you lose — Chasing losses by placing more bets is never the answer.
- Spend Time with Family & Friends — Gaming should never replace real relationships.
2. Recognizing the Signs of Gaming Addiction
Gaming addiction develops gradually. It's often hard to recognise when things are getting out of hand. bs342 wants you to stay aware of the warning signs below — take note if any of the following apply to you:
- Spending beyond your budget and feeling regret afterwards.
- Repeatedly returning to gaming to chase lost money.
- Cutting back on family time, work, or studies because of gaming.
- Feeling restless or irritable when you're unable to play.
- Lying to family or friends about your gaming activity.
- Playing with borrowed money or dipping into your savings.
- Unable to stop gaming even when you try.
- Turning to gaming to cope with stress or sadness.
Remember, asking for help is not a sign of weakness — it takes courage and good judgement. bs342 is always here for you.
3. Set Gaming Limits
Bs342 gives you full control over your own gaming experience. Our platform supports multiple types of limits to make responsible play straightforward.
| Limit Type | Description | Duration | Status |
|---|---|---|---|
| Deposit Limit | Set a Maximum Deposit Amount | Daily / Weekly / Monthly | Active |
| Loss Limit | Automatic break after losing a set amount | Daily / Weekly / Monthly | Active |
| Betting Limit | Maximum amount per bet | Per transaction | Active |
| Session Time Limit | Session Time Control | Per Session | Active |
| Take a Break | Temporarily suspend account for a set period | 24 hours – 6 weeks | Active |
4. Self-Exclusion
If you feel you need a short break or a longer time away from gaming, bs342's self-exclusion feature is here for you. It's one of the most effective tools for responsible play.
- 6 Months: Account fully deactivated for 6 months.
- 1 year: All gaming activity suspended for 12 months.
- 3 Years: For extended breaks.
- Permanent: Permanent account closure — this action cannot be undone.
To activate self-exclusion, email support@bs342.app or reach out via live chat. Our team will have it in place within 24 hours.
5. Parental Controls
Bs342 is strictly for users aged 18 and above. We verify age at every registration and confirm identity through our KYC process. We also offer additional tools for parents:
- Device Lock: Use your operating system's parental controls to restrict access to the bs342 app or website on your device.
- Report: If you suspect your child is using bs342, contact us at support@bs342.app and we will investigate.
- Educational Resources: Our support team helps parents understand the risks of online gaming.
- Third-party software: Use GamBlock, Betfilter, or Net Nanny to block gaming sites on your child's device.
6. Self-Assessment
The questions below will give you a clearer picture of your gaming habits. Answer honestly — this is just for you.
7. Support & Resources
You're not alone in facing problem gambling. bs342 and a range of organisations are ready to help. There's no shame in reaching out — it's the right thing to do.
- bs342 Support: support@bs342.app — 24/7 email support.
- Live Chat: Log in to the platform to get instant support.
- National Mental Health Helpline: Kaan Pete Roi Bangladesh — 01779-554391.
- Gamblers Anonymous: International support group — gamblersanonymous.org.
- BeGambleAware: Expert advice & resources — begambleaware.org.
The bs342 support team is trained to handle gaming addiction concerns. They will review your situation confidentially and guide you toward the right next steps.
8. bs342's Commitment
Bs342 is more than a gaming platform — we're building a responsible community. Our commitments include:
- Including Responsible Gaming messaging in all advertisements.
- Minors are completely blocked from accessing the platform.
- Automatically alerting users when signs of addictive behaviour are detected.
- Keeping all Responsible Gaming tools free and easily accessible.
- Providing staff with regular Responsible Gaming training.
- Adhering to international responsible gaming standards.